Tsebo Group

Waiter

Location: Woodmead, Gauteng

About the Role

We are currently recruiting for a Waiter to join our team in Woodmead. The successful candidate will be responsible for delivering a consistently high standard of service, ensuring that all guests receive a professional, friendly, and memorable dining experience.

You will play a key role in guest satisfaction by providing attentive service, maintaining presentation standards, and building positive relationships with customers.

About Tsebo Solutions Group

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group helps clients reduce costs, risk, and complexity while improving quality, efficiency, and productivity.

Our services span Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, and Remote Camps. At the heart of our business is our people. We are committed to developing a knowledgeable and skilled workforce that understands and anticipates our clients’ needs.

Key Duties & Responsibilities

Welcome and seat guests in a friendly and professional manner

Take food and beverage orders and provide menu recommendations for events or special functions

Ensure plates, cutlery, and glassware are clean, polished, and in excellent condition

Maintain cleanliness and organisation of dining areas, tables, serving stations, floors, and wall surfaces

Assist guests with special needs in accordance with company standards and guidelines

Ensure correct table setup, including appropriate cutlery and glassware

Process payments accurately, including cash, credit cards, and debit cards

Ensure menus are current, accurate, and correctly priced

Oversee accurate billing and payment procedures after service

Monitor and uphold customer service standards in line with company policies

Build positive, long-term relationships with guests to ensure satisfaction and loyalty

Handle customer feedback professionally and address concerns where possible

Evaluate customer comments to improve service quality

Skills & Competencies

Ability to stand and walk for extended periods

Flexible to work shifts, weekends, and public holidays

Calm, professional approach when dealing with difficult customers

Excellent interpersonal and communication skills

Good coordination and ability to carry trays and plates safely

Trustworthy, reliable, and punctual

High standards of personal hygiene and presentation

Qualifications & Experience

Grade 12 (Matric)

5–6 years’ experience in a similar waiter or hospitality role

Culinary qualification will be advantageous

APPLY