Full job description
We are in search of an experienced Store/branch manager who has a deep understanding of IT products to ensure store profitability through the daily planning, leading, controlling and organizing of all resources, whilst ensuring superior customer service and a shopping environment that drives sales.
Qualification and work experience
· Matric/Grade 12
· Retail Diploma or business degree advantageous
· 8 to 10 year’s store retail management experience, managing at least 6 staff
· Deep understanding of IT products – software and hardware
· Computer literate in MS Office, Excel, Outlook and Enterprise Inventory systems – SYSPRO advantageous
Skills and competencies
- Business Acumen
- People management
- Ability to manage complexity
- Driving execution
- Excellent verbal and written communication skills
- Interpersonal skills
- Strong administrative skills
- Planning and organising
- Judgment and decision making
- Customer orientated
- Integrity
- Resilience, Drive and Energy
- Tech savvy
Key Outputs
1. Effective people management
2. Sales Management & profitability
3. Administration and financial management
4. Stock management
5. Store presentation and merchandising
6. Safety and security
7. Customer centricity
Application Question(s):
- Do you have any experience with IT products (both hardware and software)? If yes, where was this gained?
- Do you have any experience with SYSPRO? If yes, where was this attained?
Education:
- High School (matric) (Required)
Experience:
- store retail management: 8 years (Required)
- staff management : 8 years (Required)